Return & Exchange

RETURN POLICY

We want you to be pleased with your purchase. If for any reason you are not completely satisfied, you may return your purchase when it is presented in saleable condition. Style Diplomacy.com offers a free return service to all customers. You have 14 days from receiving your order to return the item to the boutique.

Items must be returned unworn, unwashed, undamaged and unused with their original tags. Footwear and accessories must be returned in their original boxes provided and inside a protective shipping box.

We strongly advise all customers to check garments thoroughly upon delivery before removing any attached tags and before disposing of any original packaging.

REFUNDS

Once the boutique has received your item we will refund you by your original payment method. Payment can take up to 14 working days to process.

EXCHANGES

Unfortunately, Style Diplomacy.com does not offer exchanges on merchandize purchased on our site. If you are looking for a different size or color for an items already purchased, simply return the item and place a new order for the desired item.

PRE-ORDER

Orders that fall under the Made-to-order and/or Pre-Order categories take up to 4 weeks to process. Style Diplomacy will contact you via email when these orders have been confirmed.

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